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    Customer service

    Telephone number: 06-6484-5323

    OPEN 11:00 am - 8:00 pm

    Contact us by email

    Regarding delivery

    Free domestic shipping for purchases over 22,000 yen. (Excluding some remote islands and areas where delivery is difficult.)

    Payment
    The following payment methods are available:

    Credit cards: Visa, MasterCard, Maestro, American Express, JCB

    PayPal: You can also use PayPal without entering your credit card information.

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    Regarding delivery

    • We normally aim to ship within 3 business days of your order.
    • Pre-orders and orders will be shipped as soon as they arrive.
    • We will deliver your item via Yamato Transport. You can also specify the date and time of delivery.

    Returns and Exchanges

    • Please contact us within 3 days of receiving the product.
    • For detailed procedures and conditions regarding returns and exchanges, please click here .

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