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  • In-stock items will usually be shipped within 1-7 business days.
  • Next day delivery and express delivery options are also available.
  • We also accept gift wrapping with ribbons (excluding certain products).
  • For details on delivery methods, delivery costs, delivery times, etc., please refer to the "Frequently Asked Questions About Shipping" page.
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Customer Service

Telephone number: 06-6484-5323

OPEN 11:00 am - 8:00 pm

Contact us by email

About Shipping

Free domestic shipping for purchases over 33,000 yen. (Excluding some remote islands and areas where delivery is difficult.)

Payment
The following payment methods are available:

Credit cards: Visa, MasterCard, Maestro, American Express, JCB

Bank transfer

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Regarding delivery

  • We normally aim to ship within 3 business days of your order.
  • Pre-orders and orders will be shipped as soon as they arrive.
  • We will deliver your item via Yamato Transport. You can also specify the date and time of delivery.

Returns and Exchanges

  • Please contact us within 3 days of receiving the product.
  • For detailed procedures and conditions regarding returns and exchanges, please click here .

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We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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