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    Customer Support

    If you have any questions, please see our FAQ page or contact us directly.

    Phone number: 800-123-4567 Shibuya-ku, Tokyo
    • business hours:
    • Monday to Friday 9:00 am - 6:00 pm
    • Saturday: 9:00 am - 4:00 pm
    • Sunday: 9 pm - 2:00 pm
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    Regarding delivery

    • We normally aim to ship within 3 business days of your order.
    • Pre-orders and orders will be shipped as soon as they arrive.
    • We will deliver your item via Yamato Transport. You can also specify the date and time of delivery.

    Returns and Exchanges

    • Please contact us within 3 days of receiving the product.
    • For detailed procedures and conditions regarding returns and exchanges, please click here .

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    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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